Terms and conditions

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Using the platform

You must provide accurate information when booking. Appointments are subject to the doctor's availability and confirmation.

Payments

All consultations are paid for online at the time of booking. An appointment is only confirmed once payment has been verified on our servers.

Medical disclaimer

This platform facilitates appointments; it does not provide medical advice. In an emergency, contact your local emergency services immediately rather than booking online.

Accident-related cases

Appointments booked through this platform are not intended for accident or medico-legal cases. You are asked to confirm this before payment.

Cancellations

Cancellations are governed by our refund policy, which is published separately.